Headshot of Mary Monk

empathy, always.

empathy, always.

Hey there!

I'm Mary. As a resource manager and people-focused leader, I'm all about bringing out the best in everyone.

What I’ll bring to your team

Attainment

Unlocking your team’s growth potential through connection, prioritization, & optimized labor packaging

Insights

Empowering your organization with thoughtful perspective and data-driven observations

Efficiency

Maximizing your operational performance using streamlined processes designed to transform your productivity

How I’ve helped others

    • Resourced 50+ deals per quarter, with an average annual revenue of $130M, becoming an integral part of the leadership team

    • Impacted team culture through built trust & transparency

    • Nurtured the talents of 35 creative professionals amongst numerous challenging organizational restructures, consistently proving that prioritizing people can have a net benefit on business results & employee turnover

    • Developed & maintained a robust deal management system within Smartsheet, including KPI dashboards utilized by senior executive leaders to make critical decisions across the organization

    • Developed standardized service offerings for the creative team & implemented a reliable forecasting process, improving the team‘s capacity to support deals by 274% year-over-year

    • Implemented a comprehensive project management system across 10+ functional departments within Trilogy Health Services' startup campus division, including dashboards to deliver critical project information to stakeholders, fostering transparency and informed decision-making

    • Created customizable templates for future project needs, ensuring scalability and adaptability to evolving requirements

    • Customized the appearance of dashboards to align with branding guidelines, enhancing visual appeal and professionalism for use with business partners

    • Established interdepartmental connectivity within the Smartsheet system, providing a holistic view of program operations and facilitating collaboration

    • Provided ongoing support and guidance to Chief Growth Officer and Senior Director of Start-Up Business Development throughout the pilot stage, optimizing processes and workflows based on continuous feedback and learning, all while ensuring alignment with strategic objectives

    • Led high-visibility, cross-functional projects focused on aligning labor budgets and labor expectations across 300+ US stores

    • Developed a project adoption report and dashboard that is now utilized for every project on the Change Enablement team to measure the success of training programs and projects

    • Managed resourcing allocations for 25+ training & change professionals across all projects on the Change Enablement team

    • Identified efficiencies in resourcing processes and developed an intake scoping model that improved business partner relationships and drove project success

  • "I’d trust her with anything. Have a problem? Give it to Mary. She’ll not only help your team overcome it but make you better for it."

    Olivia Ledbetter, Creative Director

  • "Mary’s thoughtful approach to prioritization and resource management ensures not only that business goals are achieved, but that the humans doing the work are thriving."

    Mollie Burpo, Managing Director

  • "She emanates emotional intelligence and a devotion to active listening that I deeply respect and admire... My trust in her genuine willingness to understand & support only grows."

    Annie Szotkowski, Copywriter

Let’s chat!

I'd love to hear more about your organization and how I can help your team reach their greatest potential. Reach out using the form and I’ll connect with you shortly!